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Wissen bringt Gewinne University website Leljak, G. University of Graz website 2017-09-20 https://on.uni-graz.at/de/detail/article/wissen-bringt-gewinne/ Article about my joint research with Thomas Stöckl into insider trading regulation. 
Freundlichkeit zahlt sich aus Radio Radio Paradiso Radio Paradiso 2017-09-08 https://drive.google.com/open?id=0B_VV5mX8VLh8RVBsb3hyU2x5NUE Report about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein lohnt sich Professional website Report Psychologie Report Psychologie 2017-08-31 http://www.report-psychologie.de/nc/news/artikel/nett-sein-lohnt-sich-2017-08-31/ Article about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mehr Glace Radio SRF SRF 2017-08-30 https://drive.google.com/file/d/0B_VV5mX8VLh8cm05bHY2d2xqQ00/view?usp=sharing Report about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
How to get more than you pay for, according to science Professional website Australian Financial Review Australian Financial Review 2017-08-22 http://www.afr.com/lifestyle/food-and-wine/how-to-get-more-than-you-pay-for-according-to-science-20170822-gy1bkl Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Reziprozität: Wer nett zu Verkäufern nett ist wird auch belohnt Professional website Fehr Advice Fehr Advice 2017-08-21 https://fehradvice.com/blog/2017/08/21/reziprozitaet-wer-nett-zu-verkaeufern-nett-ist-wird-auch-belohnt/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen News website Fricktal24.ch Fricktal24.ch 2017-08-21 http://www.fricktal24.ch/Allerlei.171+M5440f50a0e6.0.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Freundlich sein zahlt sich aus Radio Simon, T. Hitradio RTL 2017-08-21 https://drive.google.com/open?id=0B_VV5mX8VLh8T1lkQUJBU1JRM0E Report about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Če sladoled pohvalite, ga boste dobili več News website Siol Siol 2017-08-21 https://drive.google.com/file/d/0B_VV5mX8VLh8N2J5NDZIb2NfS0U/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Zu Verkäufern nett zu sein, zahlt sich aus Newspaper Die Presse Die Presse 2017-08-19 https://drive.google.com/open?id=0B_VV5mX8VLh8STZBYlpUU3FfdlU Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Der Döner wächst, wenn Kunden freundlich sind Newspaper FAZ FAZ 2017-08-19 https://drive.google.com/open?id=0B_VV5mX8VLh8ZGxtS0d4QmZPN0U Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wie Sie in Zukunft eine Extraportion beim Dönermann bekommen Video Focus Focus 2017-08-19 http://www.focus.de/finanzen/videos/lebenswichtige-studie-wie-sie-in-zukunft-eine-extraportion-beim-doenermann-bekommen_id_7489936.html Report about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Es zahlt sich aus, wenn man nett ist Newspaper Oberösterreichische Nachrichten Oberösterreichische Nachrichten 2017-08-19 https://drive.google.com/open?id=0B_VV5mX8VLh8Z2FJSEtyN0VaZDg Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Fear of drawdown Professional website Sueppel, R. Systemic Risk and Systematic Value 2017-08-19 http://www.sr-sv.com/fear-of-drawdown/ Article about my joint research with J. Huber and S. Zeisberger into investor risk perception. 
Wer nett ist, bekommt mehr Eis und Kebab Professional website Weltkunst Bulletin Weltkunst Bulletin 2017-08-19 http://weltkunstbulletin.com/2017/08/19/wer-nett-ist-bekommt-mehr-eis-und-kebab/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Trinkgeld oder Komplimente - wie bekommt man beim Dönermann die größere Portion? News website Bakir, D. Stern.de 2017-08-18 http://www.stern.de/wirtschaft/news/trinkgeld-oder-komplimente---wie-man-beim-doenermann-mehr-bekommt-7583760.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Researchers unlock secret to getting bigger servings Newspaper Daily Sabah Daily Sabah 2017-08-18 https://drive.google.com/open?id=0B_VV5mX8VLh8RlRIM3JtNzBvclk Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt mehr Döner und Eis Professional website Expat News Expat News 2017-08-18 https://www.expat-news.com/31792/interkulturelle-kompetenzen-ausland/wer-freundlich-ist-bekommt-mehr-doener-und-eis/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Compliments deliver better sales service Professional website Gettler, L. HospitalityDirectory.com.au 2017-08-18 http://www.hospitalitydirectory.com.au/industry-news/13639-compliments-deliver-better-sales-service/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nettigkeit macht sich bezahlt! Professional website Kouba, T. SuperMed 2017-08-18 http://www.supermed.at/gesundheit/studie-nettigkeit-macht-sich-bezahlt/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Unterm Strich: Mehr Eis für den Euro News website Müller, P. Badische Zeitung 2017-08-18 http://www.badische-zeitung.de/kolumnen-sonstige/unterm-strich-mehr-eis-fuer-den-euro--140745511.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Immer nur lächeln Newspaper Winter, S. Leipziger Volkszeitung 2017-08-18 https://drive.google.com/file/d/0B_VV5mX8VLh8NnlyQ3BYbmt6VFE/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer nett ist, bekommt mehr Eiscreme! News website Arend, S. Salto.bz 2017-08-17 https://www.salto.bz/de/article/16082017/wer-nett-ist-bekommt-mehr-eiscreme Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
How to score a bigger serving of food, according to science News website Good Food Good Food 2017-08-17 http://www.goodfood.com.au/eat-out/news/compliments-pay-when-it-comes-to-food-20170817-gxypez Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Viel Eis für die Netten Newspaper Hadler, D. Neue Vorarlberger Tageszeitung 2017-08-17 https://drive.google.com/file/d/0B_VV5mX8VLh8bXcyUExTaGRzMVU/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer nett zu Verkäufern ist, bekommt mehr Glacé und Döner News website HappyTimes HappyTimes 2017-08-17 https://www.happytimes.ch/news/wissen/11144-studie-beweist-dass-sich-freundlichkeit-auszahlt-wer-nett-zu-verkaeufern-ist-bekommt-mehr-glace-und-doener.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Erwiesen: Nette Kundschaft erhält größere Portionen! Professional website Kosmo.at Kosmo.at 2017-08-17 http://www.kosmo.at/erwiesen-nette-kundschaft-erhaelt-groessere-portionen/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Trinkgeld lohnt sich! Radio Krinner, M. Deutschlandfunk Nova 2017-08-17 https://www.deutschlandfunknova.de/beitrag/mehr-bekommen-trinkgeld-hilft Report about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Freundlichkeit zahlt sich aus Radio Regel, M. HR1 2017-08-17 https://drive.google.com/open?id=0B_VV5mX8VLh8ZHpDZDhoODRIYW8 Report about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett zu Verkäufern sein lohnt sich Newspaper Salzburger Nachrichten Salzburger Nachrichten 2017-08-17 https://drive.google.com/file/d/0B_VV5mX8VLh8RTktc0lGSlRiU1k/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein Newspaper Schwarz, A. Kurier 2017-08-17 https://drive.google.com/file/d/0B_VV5mX8VLh8MzF0d1ppbUIwc2c/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mehr Glace für nette Kunden News website Strandgazette Strandgazette 2017-08-17 http://strandgazetteweb.com/2017/08/17/mehr-glace-fur-nette-kunden.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer nett ist, bekommt mehr Eis Strand Journal http://strandjournal.com/2017/08/17/wer-nett-ist-bekommt-mehr-eis.html News website Welcker, R. Strand Journal 2017-08-17 http://strandjournal.com/2017/08/17/wer-nett-ist-bekommt-mehr-eis.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein lohnt sich Newspaper Wiener Zeitung Wiener Zeitung 2017-08-17 https://drive.google.com/file/d/0B_VV5mX8VLh8dWt0MThjMUUtbUk/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mit Komplimenten bekommt man mehr Eis in die Tüte Radio Ziniel, M. Ö3 2017-08-17 http://oe3.orf.at/stories/2860979/ Report about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Sei nett zum Verkäufer, dann bekommst du mehr News website 20 Minuten 20 Minuten 2017-08-16 http://www.20min.ch/wissen/news/story/Sei-nett-zum-Verkaeufer--dann-bekommst-du-mehr-15370188 Article about my joint research with M. Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt mehr Döner und Eis Professional website Anleger Plus Anleger Plus 2017-08-16 http://www.anlegerplus.de/sonstiges/wer-freundlich-ist-bekommt-mehr-d-ner-und-eis Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein lohnt sich News website Augsburger Allgemeine Augsburger Allgemeine 2017-08-16 http://www.newsjs.com/url.php?p=http://www.augsburger-allgemeine.de/bayern/Nett-sein-lohnt-sich-id42416461.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen News website DBN DBN 2017-08-16 https://drive.google.com/open?id=0B_VV5mX8VLh8N2lYSkZRMXQ1RUE Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Sei nett zu deinem Verkäufer dann gibt er dir mehr News website Der Standard Der Standard 2017-08-16 http://derstandard.at/2000062717829/Sei-nett-zu-deinem-Verkaeufer-dann-gibt-er-dir-mehr Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein lohnt sich Professional website Deutscher Psychologen Verlag Deutscher Psychologen Verlag 2017-08-16 https://www.psychologenverlag.de/nachrichten/ne_id/206 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer nett zum Verkäufer ist, bekommt mehr Eis News website DiePresse.com DiePresse.com 2017-08-16 http://diepresse.com/home/wirtschaft/eco1848/5269606/Wer-nett-zum-Verkaeufer-ist-bekommt-mehr-Eis?from=suche.intern.portal Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
So einfach gibt’s eine größere Portion Eis News website FAZ.net FAZ.net 2017-08-16 http://www.faz.net/aktuell/stil/essen-trinken/so-einfach-gibt-s-eine-groessere-portion-eis-15153806.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt mehr Döner und Eis News website Fügemann, F. Pressetext.com 2017-08-16 https://www.pressetext.com/news/20170816019 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mehr Eis für freundliche Kunden Professional website Gratis-MMORPG Gratis-MMORPG 2017-08-16 http://gratis-mmorpg.com/2017/08/16/studiemehr-eis-fur-freundliche-kunden/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nette Kunden kriegen mehr fürs Geld News website Handelsblatt Handelsblatt 2017-08-16 http://www.handelsblatt.com/panorama/aus-aller-welt/faktor-freundlichkeit-nette-kunden-kriegen-mehr-fuers-geld/20195722.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Feldstudie im Fast-Food-Lokal: Für nette Kunden gibt's mehr Glace News website hearZONE hearZONE 2017-08-16 http://hearzonede.com/2017/08/16/feldstudie-im-fast-food-lokal-fur-nette-kunden-gibts-mehr/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Compliments pay when it comes to food News website Herald Sun Herald Sun 2017-08-16 https://drive.google.com/file/d/0B_VV5mX8VLh8NHV1RnQ2VXkwY0k/view?usp=sharing Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt auch mehr News website Heute.at Heute.at 2017-08-16 http://www.heute.at/oesterreich/news/story/Wer-freundlich-ist--bekommt-auch-mehr-48453396 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen Professional website Informationsdienst Wissenschaft Informationsdienst Wissenschaft 2017-08-16 https://idw-online.de/de/news679549 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt mehr Eis und Döner News website infoticker.ch infoticker.ch 2017-08-16 http://www.infoticker.ch/news/artikel/wer-freundlich-ist-bekommt-mehr-eis-und-doener-104980/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wirtschaftsforscher: Nett sein kann sich lohnen Professional website Jura Forum Jura Forum 2017-08-16 http://www.juraforum.de/wissenschaft/wirtschaftsforscher-nett-sein-kann-sich-lohnen-601011 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mehr Eis für freundliche Kunden News website Kleine Zeitung Kleine Zeitung 2017-08-16 http://www.kleinezeitung.at/wirtschaft/wirtschaftktnhp/5269662/Studie_Mehr-Eis-fuer-freundliche-Kunden Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Sei nett zum Verkäufer, dann bekommst du mehr Professional website Lafrenz, H. Der neue Mann 2017-08-16 http://derneuemannde.com/2017/08/17/sei-nett-zum-verk-ufer-dann-bekommst-du-mehr/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein schmeckt nach mehr News website Mittelbayerische Mittelbayerische 2017-08-16 http://www.newsjs.com/url.php?p=http://www.mittelbayerische.de/junge-leser/junior/taeglich/nett-sein-schmeckt-nach-mehr-21990-art1552722.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Sein Sie nett, es kann sich lohnen Professional website MoneyCab MoneyCab 2017-08-16 http://www.moneycab.com/2017/08/16/seien-sie-nett-es-kann-sich-lohnen/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein zu Verkäufern lohnt sich News website nachrichten.at nachrichten.at 2017-08-16 http://www.nachrichten.at/nachrichten/society/Nett-sein-zu-Verkaeufern-lohnt-sich;art411,2652305#ref=rss Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer nett ist, kriegt mehr Döner News website News News 2017-08-16 https://www.news.at/a/uni-studie-wer-doener-8265259# Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Compliments pay when it comes to food News website News.com.au News.com.au 2017-08-16 http://www.news.com.au/world/breaking-news/compliments-pay-when-it-comes-to-food/news-story/8d5f81ddc5f078587f635b0134ec4736 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nette Kunden bekommen mehr Eis News website n-tv n-tv 2017-08-16 http://www.n-tv.de/wissen/Nette-Kunden-bekommen-mehr-Eis-article19986656.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wer freundlich ist, bekommt mehr Döner und Eis Professional website Opinion Leaders Network Opinion Leaders Network 2017-08-16 https://www.leadersnet.at/news/27486,wer-freundlich-ist-bekommt-mehr-doener-und-eis.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen News website Repp, G. RegioNews.at 2017-08-16 http://www.regionews.at/newsdetail/Wirtschaftsforscher_Nett_sein_kann_sich_lohnen-157038 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nette bekommen mehr Eis News website Schlaglichter Schlaglichter 2017-08-16 http://www.schlaglichter.at/nette-bekommen-mehr-eis/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mehr Glace für nette Kunden Professional website Schweizer Bauer Schweizer Bauer 2017-08-16 http://preview.schweizerbauer.ch/politik--wirtschaft/agrarwirtschaft/mehr-glace-fuer-nette-kunden--37087.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Mit Freundlichkeit bekommt man mehr! Professional website Seppi, R. Gastro News Wien 2017-08-16 http://www.newsjs.com/url.php?p=http://www.gastronews.wien/2017/08/mit-freundlichkeit-bekommt-man-mehr/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Studie zeigt: Nett sein kann sich lohnen News website Stol.it Stol.it 2017-08-16 https://www.suedtirolnews.it/unterhaltung/wer-haette-das-gedacht/nett-sein-kann-sich-lohnen-auch-finanziell Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen – auch finanziell News website Südtirol News Südtirol News 2017-08-16 https://www.suedtirolnews.it/unterhaltung/wer-haette-das-gedacht/nett-sein-kann-sich-lohnen-auch-finanziell Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Studie zeigt: Nett sein kann sich lohnen News website Südtirol Online Südtirol Online 2017-08-16 https://www.stol.it/Artikel/Wirtschaft/Lokal/Studie-zeigt-Nett-sein-kann-sich-lohnen Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Compliments pay when it comes to food News website The Australian The Australian 2017-08-16 https://drive.google.com/open?id=0B_VV5mX8VLh8bjE1dXFRZnNNaWs Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Größere Portion für freundliche Kunden News website Thurner, S. Kronen Zeitung 2017-08-16 http://www.krone.at/wissen/studie-groessere-portion-fuer-freundliche-kunden-mehr-eis-fuer-nette-story-583799 Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein lohnt sich: Wer lobt, bekommt mehr fürs Geld News website Tiroler Tageszeitung Tiroler Tageszeitung 2017-08-16 http://emedia1.bsb-muenchen.de/han/googlescholar/www.tt.com/home/13329567-91/nett-sein-lohnt-sich-wer-lobt-bekommt-mehr-f%C3%BCrs-geld.csp Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Nett sein kann sich lohnen University website University of Graz University of Graz website 2017-08-16 https://on.uni-graz.at/de/detail/article/nett-sein-kann-sich-lohnen/ Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Wirt­schafts­forscher: Nett sein kann sich lohnen University website University of Innsbruck University of Innsbruck website 2017-08-16 https://www.uibk.ac.at/newsroom/wirtschaftsforscher-nett-sein-kann-sich-lohnen.html.de Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Für nette Kunden gibts mehr Eis News website Welt.de Welt.de 2017-08-16 https://www.welt.de/regionales/bayern/article167723601/Fuer-nette-Kunden-gibts-mehr-Eis.html Article about my joint research with Michael Kirchler into the reciprocation of salespeople upon kindness by customers. 
Der Börse sind Paragraphen egal Newspaper Schwinghammer, Uwe Die Presse 2017-07-21 http://diepresse.com/home/science/5256408/Der-Boerse-sind-Paragraphen-egal Article about my joint research with Thomas Stöckl into insider trading regulation. 
Bericht zu Podiumsdiskussion University website Mestel, R.; Pichler, G. University of Graz Website 2015-12-02 https://drive.google.com/file/d/0B_VV5mX8VLh8Wkhac1k0RnVtbzg/view?usp=sharing Article about a conference co-organized with Mestel, R. 
Women Don't Make Bubbles Video Wilson, Rick K. Youtube 2014-12-02 https://www.youtube.com/watch?v=0Jj07DUD8pY Video discussing recent bubble research, citing one of my own papers on the topic. 
Kredite: Gemeinden sitzen auf Zinsrisiko News website Hierländer, J. Die Presse 2013-07-24 http://diepresse.com/home/wirtschaft/economist/1433186/Kredite_Gemeinden-sitzen-auf-Zinsrisiko Article mentioning a research project, jointly conducted for Erste Bank with Mestel, R. 
Wertpapiere - Man kann nicht alles sofort haben Newspaper Neumayr, M. Fazit 2009-05 https://drive.google.com/file/d/0B_VV5mX8VLh8LVJIcEFxS0o0Z00/edit?usp=sharing Article about the impact of the financial crisis on investors' perception of capital markets 
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